Terms of Service

Welcome to Handesy! By accessing or using our website [https://handesy.com] (the “Site”), you agree to be bound by these Terms of Service (“Terms”), along with our Privacy Policy. Please read them carefully before using our services.

If you do not agree with any of these terms, you should not use our Site.

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1. Overview

Handesy is an online marketplace where customers can discover and purchase handcrafted and curated items. These Terms govern your use of the Site, including browsing, buying, and communicating with us.

2. Eligibility

To use this Site, you must:

Be at least 18 years old, or use the Site under the supervision of a parent or legal guardian
Have the legal authority to enter into a binding agreement
Use the Site in accordance with applicable laws and these Terms

3. Your Account

You may be required to create an account to access certain features. You are responsible for:

Keeping your login information secure
All activities that occur under your account
We reserve the right to suspend or terminate your account if we suspect any misuse or violation of our Terms.

4. Product Information & Availability

We make every effort to display accurate product details, pricing, and availability. However, we:

Reserve the right to correct errors or omissions
May change or update product information at any time without notice
Cannot guarantee that colors and images on your screen reflect the actual product 100%

5. Orders & Payments

By placing an order, you agree to:

Provide accurate and complete information
Pay all charges incurred (including applicable taxes and shipping fees)
We reserve the right to cancel or refuse any order at our discretion, especially in cases of suspected fraud or unauthorized activity.

6. Shipping & Delivery

We aim to ship your order promptly, but delivery times may vary depending on your location and third-party carriers. We are not liable for delays outside our control.

For more information, please refer to our Shipping Policy.

7. Returns & Refunds

We accept returns or exchanges under certain conditions, such as damaged or incorrect items. Please see our Return Policy for full details. Refunds are issued based on the original payment method.

8. Intellectual Property

All content on the Site, including images, logos, product descriptions, and designs, is owned by or licensed to Handesy. You may not use, copy, distribute, or modify any content without our written permission.

9. Prohibited Activities

You agree not to:

Use the Site for illegal or unauthorized purposes
Interfere with the Site’s functionality or security
Attempt to gain unauthorized access to our systems
Use bots or automated tools to scrape data or place orders

Violations may result in termination of your access and possible legal action.

10. Limitation of Liability

To the fullest extent permitted by law, Handesy and its affiliates are not liable for:

Any indirect, incidental, or consequential damages
Loss of profits, data, or goodwill
Errors, omissions, or inaccuracies on the Site

Your use of the Site is at your own risk and provided “as-is” and “as available.”

11. Indemnification

You agree to indemnify and hold harmless Handesy, its owners, employees, and partners from any claims, damages, or losses arising from:

Your use of the Site
Your violation of these Terms
Your infringement of any third-party rights

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Vietnam. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City, e.g., Hanoi or Ho Chi Minh City].

13. Changes to Terms

We may update these Terms occasionally. The latest version will always be posted here. Continued use of the Site after changes means you accept the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: support@handesy.com
🌐 Website: https://handesy.com